If you've decided that Migrate Mate isn't the right fit for you at this time, you can cancel your subscription at any time directly from your account settings. This guide will walk you through the cancellation process step by step.

Important: When you cancel, you'll continue to have access to your account until the end of your current billing period. After that, your subscription will not renew.

Trial subscriptions must also be canceled before the trial period ends to avoid charges.

Follow these simple steps to cancel your Migrate Mate subscription:

Log into your Migrate Mate account. Move your cursor (or mouse) to the far left side of the screen. The left navigation panel will automatically slide open when you hover near the left edge.

At the bottom of the left navigation panel, you'll see your profile information (name and role) and a gear icon (⚙️) with "Settings" next to it. Click on Settings to access your account settings.

Once you're in Settings, scroll down through the various sections (you'll see options like Past Searches, Support, etc.) until you find the Subscription section.

In the Subscription section, click "Cancel Subscription"

Additionally, options such as viewing Invoice History, updating card details, or pausing the subscription temporarily can be managed in the subscription panel.

Answer the short questions as prompted.

You must answer all questions in order to complete your cancellation. Your cancellation is not complete until you see this screen below:

Once you've successfully canceled your subscription:

✅ Continued Access: You can keep using Migrate Mate until the end of your current billing period

✅ No Future Charges: Your payment method will not be charged again

✅ Easy Reactivation: You can resubscribe at any time if you change your mind If needed.

If you're not ready to cancel completely, consider using the Pause Subscription option available in the subscription panel. This allows you to temporarily halt your account without losing progress or data.

If you're experiencing any issues with the cancellation process, here are some troubleshooting tips:

Can't open the left panel?

Move your cursor slowly to the very edge of the left side of your screen. The panel should appear automatically when you hover near the edge.

Don't see Settings?

Make sure you're logged into the correct account. Settings appears at the bottom of the left navigation panel, below Archive.

Can't find the Subscription section?

After clicking Settings, scroll down through the page. The Subscription section is located between Support and Logout.

Looking for something else?

1. What happens to my account if I cancel my subscription?

2. Paused My Migrate Mate Subscription instead of Cancel it.

Still having issues?

Contact our support team at https://migratemate.co/support
Include your full name and the email address associated with your account so we can help you faster.

Q: Can I reactivate my subscription later?

A: Yes! You can resubscribe at any time.

Q: What happens to my saved jobs and applications after I cancel?

A: Your account data, including saved jobs, applications, and profile information, will be retained for 30 days in case you decide to return. After 30 days, your data will be permanently deleted in accordance with our privacy policy.

Q: Will I lose access immediately after clicking Cancel?

A: No. You'll continue to have full access to all Migrate Mate features, including job browsing and applications, until the end of your current billing period.

Q: How do I know my cancellation went through?

A: You'll see a confirmation screen showing "Cancellation complete" once you successfully complete all the cancellation steps. You can also check the Subscription section in your Settings to verify your cancellation status.